Rental Counter / Dispatch Clerk
Ahern Rentals is looking for a Rental Counter/Dispatch person to coordinate our delivery trucks for drop-offs and pick-ups from our customers worksites and provide superior service to our customers who call or come into our store.
Incentive Package includes:
Competitive pay Paid Vacation Paid Holidays 401k Retirement Plan Benefits after the first of the month following 60 days will include: Medical, Dental, Vision & Life Supplemental Insurance Options Available Employee and Customer Incentive Bonus Programs Essential Duties and Responsibilities:
Dispatch drivers throughout local area Coordinate delivery and pick-up of equipment Work with service department to keep trucks maintained Communicate with stores when equipment to be delivered has problems Assign Field Service Technicians to field repairs Answer incoming phone calls and provide customer support Maintain accurate files and log books Other duties, as assigned by Management Counter:
Provide superior customer service, in person and over the telephone Process rental and purchase transactions Filing, data entry, and retrieval of documents Other duties, as assigned by Management Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position Qualifications:
Previous EQUIPMENT rental experience a plus Must be computer literate, previous experience with RentalMan and AS/400 a plus Previous cash handling and point of sale experience preferred Must be able to operate 2 way radio Must be able to multitask Must be able to read, write, and speak English Must be able to pass drug test and background check Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)